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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tony

August 18, 2026

5  out of  5
rating by Tony
"Matt is an outstanding agent that I feel confident in his trustworthiness. It's always a pleasure talking to him."
We responded:
"Thanks so much for the fantastic rating, Tony! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Darius Jackson

August 13, 2026

5  out of  5
rating by Darius Jackson
"Wanda Lively was very patient and understanding while making every effort to satisfy my request(s). She took the time to listen to my needs and helped me update my existing State Farm auto coverage smoothly and without any stress. Wanda is always prompt responding to emails and available via phone call conveniently. She's Highly Recommended!"
We responded:
"Wow, thank you for the 5-star review, Darius! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Roxann Davenport

August 10, 2026

5  out of  5
rating by Roxann Davenport
"Absolutely have had an amazing experience working with the team of Matt Medleys office . Wanda went above and beyond to accommodate my issues and resolve the problems with the underwriters !! I am grateful and blessed to have had her"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jessica Pullam

July 23, 2026

5  out of  5
rating by Jessica Pullam
"Rosie was my agent that I’ve been working with and to say she went way beyond to help me get the best coverage and the best deal possible she did that and more! She kept in touch with me and walked me through everything. Couldn’t have asked for a better experience. Highly recommend using State Farm and asking for her personally."
We responded:
"Thanks so much for the amazing review, Jessica! We really appreciate your support here in Rome. Just reach out anytime if you need us - we’re here for you. "
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Kaitlyn Phillips

July 19, 2026

5  out of  5
rating by Kaitlyn Phillips
"I am amazed at the level of help, care and concern as well as time , effort and empathy i was shown from Jon Luke. It very rare now days to see something genuine in people especially when It comes to money. He was very respectful listen to all of my cares and concerns. He was very dedicated in helping me. I praise the Lord Heavenly Father , for allowing me the honor of finding someone that stays true to who he is and stands for. If he tells you he will help you.........He will help you.....thank you for your time care and patients stat blessed a d highly favored AMEN"
We responded:
"Kaitlyn, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Rome. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Matt Medley and Team "
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Kathy Hartman

July 7, 2026

5  out of  5
rating by Kathy Hartman
"Just wonderful kind helpful people. Much better than the people I did have my car insurance with. Such a blessing."
We responded:
"Kathy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matt Medley’s Team—we are always here to help!"
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Layne Lawson

June 26, 2026

5  out of  5
rating by Layne Lawson
"John Luke is very thorough He’s very helpful and he’ll make sure you get everything you need He was also very kind And make sure I got the best deal I could possibly get"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Matt Medley’s Team. "
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Rosy Reyes

June 25, 2026

5  out of  5
rating by Rosy Reyes
"I had a great experience with State Farm Insurance. Odalis and Rosie were very helpful, kind, and friendly. They took the time to answer all of my questions and made sure I understood everything. Their excellent customer service made the process easy and stress-free. I highly recommend them to anyone looking for insurance assistance. Thank you, Odalis and Rosie, for your outstanding help!"
We responded:
"We are grateful for your 5-star review, Rosy! Thanks for taking a moment to share your positive rating of State Farm Agent Matt Medley’s Team here in Rome . "
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Kegean Williams

June 17, 2026

5  out of  5
rating by Kegean Williams
"I had a great experience working with JonLuke Jenkins at State Farm. He took the time to explain all of my coverage options and helped me find an auto insurance policy that provided excellent protection at a price that worked for me. JonLuke was knowledgeable, professional, and genuinely cared about making sure I understood my coverage. He made the entire process easy and stress-free, and his customer service was outstanding from start to finish. I highly recommend JonLuke Jenkins to anyone looking for reliable insurance and exceptional service."
We responded:
"Thank you for the amazing review, Kegean! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Shonda Allen

June 4, 2026

5  out of  5
rating by Shonda Allen
"JL saved me a lot of money by switching to State Farm."
We responded:
"Thank you for taking the time to leave such a great review, Shonda. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Amber Rymer

May 19, 2026

5  out of  5
rating by Amber Rymer
"JonLuke was great! Thanks so much for taking the time to review our policy and save us where you could! Look forward for a new journey!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Theresa Brown

May 15, 2026

5  out of  5
rating by Theresa Brown
"When I made this call I was fearful that it would be one call of many while searching for insurance. I can't believe the great price and the comfort of working with JonLuke. Thank you so much. I can't express the peace that I am feeling right now."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Lynn Ashley

April 17, 2026

5  out of  5
rating by Lynn Ashley
"My agent is always there to help me and it’s great to speak to someone and not go through a bunch of automated lines! Not to mention great price!"
We responded:
"Thanks Lynn. Insurance is complicated and we're always striving to make it simple with a quick response."
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David Bowers

April 5, 2026

5  out of  5
rating by David Bowers
"I wanted to thank Jon Luke for all his hard work and saving me 400 on my auto ins and home owners and with better coverage thanks again"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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colin greenberg

April 3, 2026

5  out of  5
rating by colin greenberg
"Rett was easy to work with and help me get the best deal possible. Would recommend to anyone would need help understanding and getting insurance."
We responded:
"Wow, thank you for the 5-star review, colin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Rosaland Gooden

March 26, 2026

5  out of  5
rating by Rosaland Gooden
"Today started out as a Terrible Thursday. My girl Wanda, turned a bad situation (that was out of my control) into a great one by lunch time. She had words of encouragement and a smile on my face inspite of the tears. Yes, a new set of tires purchased about 2 weeks ago. Thank you Wanda and State Farm for all you do!!!! ❤️"
We responded:
"Thanks Rosaland. Wanda comes to the rescue again! We appreciate your business and feedback."
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JH Caylor

March 26, 2026

5  out of  5
rating by JH Caylor
"JonLuke Jenkins worked with me to ensure I had the coverage needed for my budget. Very courteous and knowledgeable. If you're in need of insurance or just looking to review your current coverage, give JonLuke a call. He will help you with auto & home insurance needs."
We responded:
"Thank you so much for the 5-stars, JH! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Stephen Lawson

March 20, 2026

5  out of  5
rating by Stephen Lawson
"I’d like to say thank you to Jon Luke Jenkins for saving me and my wife a lot of money on insurance. If you’re looking for insurance, give him a call."
We responded:
"Wow, thank you for the 5-star review, Stephen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Traci Jenkins

March 20, 2026

5  out of  5
rating by Traci Jenkins
"JonLuke saved us $216 a month on our car insurance. In addition, he made some recommendations for us in the future, which were very helpful. 5⭐️"
We responded:
"Thank you so much for the 5-stars, Traci! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Anna Lacy

March 20, 2026

5  out of  5
rating by Anna Lacy
"JonLuke helped us save a good chunk of money on our cars and home. We also added two life insurance policies, and it didn’t even cost more than what we were paying for through Allstate for JUST cars and home. Definitely need to check in with him if you want to switch. Very thorough in describing the quote and what all was included."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Matt Medley’s Team. "
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Hunter Lacy

March 19, 2026

5  out of  5
rating by Hunter Lacy
"Jonluke was awesome to deal with ! He made everything smooth and easy! He also saved me a ton on home and auto!!"
We responded:
"Hunter, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matt Medley’s Team—we are always here to help!"
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Rena Dunn

March 19, 2026

5  out of  5
rating by Rena Dunn
"I can’t say enough great things about this office and my experience with Ms. Wanda over the years. She has consistently been kind, knowledgeable, and genuinely invested in helping me understand my options. She always takes the time to check in on how I’m doing and even asks about my family, which speaks volumes about her character.

With everything I juggle on the business side, she makes managing my personal insurance—both auto and life—simple and stress-free. It’s rare to find someone so dependable and easy to work with. I truly appreciate her and wouldn’t want to work with anyone else."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Matt Medley’s Team. "
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madison hope goodwin

March 11, 2026

5  out of  5
rating by madison hope goodwin
"Absolutely loved my experience. Switched insurances and wouldn’t go back. Rosie was the best agent I’ve ever worked with!"
We responded:
"Excellent feedback! A lot of people who work our team feel the same way. We strive for a 5 star experience every time."
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Susan James

March 10, 2026

5  out of  5
rating by Susan James
"State Farm is the best. The people are ready to help in anyway to make sure you get insured. My agent, Jon-Luke even repaired my deck. They were a God send."
We responded:
"We appreciate your review, Susan. We are so happy that you had such a wonderful experience with State Farm Agent Matt Medley’s Team here in Rome ! "
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brenda cochran

March 6, 2026

5  out of  5
rating by brenda cochran
"Smooth transition and flawless change over from old insurance. JonLuke is great."
We responded:
"brenda, thank you for your wonderful review of State Farm Agent Matt Medley’s Team!"