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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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brenda cochran

March 6, 2026

5  out of  5
rating by brenda cochran
"Smooth transition and flawless change over from old insurance. JonLuke is great."
We responded:
"brenda, thank you for your wonderful review of State Farm Agent Matt Medley’s Team!"
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virginia ramirez

March 5, 2026

5  out of  5
rating by virginia ramirez
"Jonluke was simply amazing, kind, and courteous … He really strived to save me money. I am so happy to get his call today and now I’m happy to be a part of the State Farm family. Thank you again"
We responded:
"Thank you for the fantastic review, virginia! We are always here to help with your insurance needs here in Rome . "
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Kelsey Yarbrough

March 4, 2026

5  out of  5
rating by Kelsey Yarbrough
"Rett Edwards did an amazing job helping us get a better rate on home and auto insurance! Very friendly and professional!"
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Bob Stuart

February 20, 2026

5  out of  5
rating by Bob Stuart
"Matt took the time to review our home, cars and umbrella policies and recomend changes to align with our evolving situation"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Chris Dempsey

February 16, 2026

5  out of  5
rating by Chris Dempsey
"The salesman Jamie was extremely helpful and knowledgeable"
We responded:
"Thanks Chris. We appreciate the kind words and we always strive to help our customer understand the policies so they can make a great decision."
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Suhaila Abdulaleem

January 26, 2026

5  out of  5
rating by Suhaila Abdulaleem
"Very kind and helpful"
We responded:
"Suhaila, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Wokui

January 20, 2026

5  out of  5
rating by Wokui
"Jaime was very helpful, and attentive to our needs!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ryan Edwards

January 19, 2026

5  out of  5
rating by Ryan Edwards
"Rett was very helpful during the entire insurance process!!!! Kept me informed and updated every step of the way!!!"
We responded:
"Wow, thank you for the 5-star review, Ryan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Ryan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Matt Medley’s Team is just a call or email away! "
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Jeremy Akins

January 16, 2026

5  out of  5
rating by Jeremy Akins
"Rett Edwards was great and provided exceptional customer service! He was very informative, asked questions to get me exactly the coverage that I needed and was very quick with his response time. I would recommend him if you're considering shopping insurance coverage. He is a much better insurance agent than softball player!"
We responded:
"We can't rate Rett's softball abilities, but we're thankful that you found his services helpful. We appreciate your 5 star review!"
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Claudia Mendez

January 10, 2026

5  out of  5
rating by Claudia Mendez
"Rossi knowledgeable, she provides an excellent service I highly recommend her for your future auto or home insurance quote!"
We responded:
"Hello Claudia, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We look forward to keeping up the great work! We're here for you anytime! "
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Brody Pearson

December 1, 2025

5  out of  5
rating by Brody Pearson
"I dealt with Rett about my auto insurance, he was very helpful. Quick, efficient, and to the point. Customer service was a 10/10! I saved $140 with State Farm. I will definitely recommend Rett as well as State Farm for any insurance needs to family and friends!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Norma Cisneros

November 14, 2025

5  out of  5
rating by Norma Cisneros
"Una experiencia agradable, y muy profesional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Bridget Mason

November 5, 2025

5  out of  5
rating by Bridget Mason
"Blake did an amazing job breaking things down and helping me understand. I've been putting this off for many years. Feels like a weight has been lifted. Thank you, Blake!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Hannah Vonbehren

November 4, 2025

5  out of  5
rating by Hannah Vonbehren
"Wanda and the rest of the staff are great! We love State farm and Matt Medley's office is the best!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Toni Pyle

October 28, 2025

5  out of  5
rating by Toni Pyle
"Blake has been very helpful throughout the process of me switching auto insurance, I would highly recommend him to anyone looking for insurance, including life insurance!!!"
We responded:
"Thank you Toni."
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Cason Thompson

October 27, 2025

5  out of  5
rating by Cason Thompson
"The guy I talked to “Blake” was a huge help. I’m just a broke college kid struggling to make ends meet, and I couldn’t afford my insurance on my vehicles. He actually ended up finding me a better deal that netted me more benefits for less money! I couldn’t have done it without him!"
We responded:
"Cason, that's a great story. Thanks for the review. Everyone is looking for the best value of the money and I'm glad we were able to deliver."
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Peggy Jo Smith

October 24, 2025

5  out of  5
rating by Peggy Jo Smith
"Jamie was very helpful and nice to do business with!Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Tiffanie Barrett

October 23, 2025

5  out of  5
rating by Tiffanie Barrett
"Blake broke it down where I can understand. Got me great deals"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Lily Martin

October 22, 2025

5  out of  5
rating by Lily Martin
"Rett was super helpful during the process! He was an excellent communicator and did a fantastic job getting a price that would best fit me!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Jalen Forsyth

October 21, 2025

5  out of  5
rating by Jalen Forsyth
"Easy communication for my vehicles and home"
We responded:
"Thanks Jalen. Clear communication is one of our core values. We're glad you appreciated it."
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Sunshine Fowler

October 10, 2025

5  out of  5
rating by Sunshine Fowler
"Mr. Blake was a lovely agent who helped us change our insurance through here. I couldn’t have asked for a better person to speak with."
We responded:
"Thank you. We are here to serve customers. It will always be our #1 priority."
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Tim Hall

October 9, 2025

5  out of  5
rating by Tim Hall
"Jaime is great very personable and knowledgeable walked me through all the steps. No complaints at all"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Thomas Goggans

October 9, 2025

5  out of  5
rating by Thomas Goggans
"Mr. Jaime Cachua is very helpful. Very patient man and kind. 100% recommend, also the whole staff is also very helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Misty Covington

October 6, 2025

5  out of  5
rating by Misty Covington
"He was excellent"
We responded:
"Thank you for the five-stars, Misty! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Matt Medley - State Farm Insurance Agent"
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John Marr

October 2, 2025

5  out of  5
rating by John Marr
"Jaime Cachua is a fantastic agent. Thank you"
We responded:
"We appreciate the feedback. We look forward to serving you not only on your first day as a customer, but also on the days you need us most."